@extends('layouts.admin')

@section('title', 'Support Tickets')

@section('content')
<div class="container mx-auto px-2 sm:px-4 lg:px-6 py-3 sm:py-4 lg:py-6">
    <div class="mb-6 flex justify-between items-center">
        <div>
            <h1 class="text-xl sm:text-2xl lg:text-3xl font-bold text-gray-900">Support Tickets</h1>
            <p class="text-xs sm:text-sm text-gray-600 mt-1">Manage all support tickets</p>
        </div>
        <a href="{{ route('admin.support.tickets.create') }}" class="bg-blue-600 text-white px-3 sm:px-4 py-2 rounded-md text-xs sm:text-sm font-semibold hover:bg-blue-700 transition">
            Create New Ticket
        </a>
    </div>

    <!-- Stats Cards -->
    <div class="grid grid-cols-1 md:grid-cols-4 gap-6 mb-8">
        <div class="bg-white rounded-lg shadow-md p-3 sm:p-4 lg:p-6">
            <div class="flex items-center justify-between">
                <div>
                    <p class="text-sm text-gray-600">Total Tickets</p>
                    <p class="text-3xl font-bold text-gray-900">{{ $stats['total'] ?? 0 }}</p>
                </div>
                <div class="w-12 h-12 bg-blue-100 rounded-full flex items-center justify-center">
                    <svg class="w-6 h-6 text-blue-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12h6m-6 4h6m2 5H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"/>
                    </svg>
                </div>
            </div>
        </div>

        <div class="bg-white rounded-lg shadow-md p-3 sm:p-4 lg:p-6">
            <div class="flex items-center justify-between">
                <div>
                    <p class="text-sm text-gray-600">Open Tickets</p>
                    <p class="text-3xl font-bold text-green-600">{{ $stats['open'] ?? 0 }}</p>
                </div>
                <div class="w-12 h-12 bg-green-100 rounded-full flex items-center justify-center">
                    <svg class="w-6 h-6 text-green-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z"/>
                    </svg>
                </div>
            </div>
        </div>

        <div class="bg-white rounded-lg shadow-md p-3 sm:p-4 lg:p-6">
            <div class="flex items-center justify-between">
                <div>
                    <p class="text-sm text-gray-600">Pending Tickets</p>
                    <p class="text-3xl font-bold text-yellow-600">{{ $stats['pending'] ?? 0 }}</p>
                </div>
                <div class="w-12 h-12 bg-yellow-100 rounded-full flex items-center justify-center">
                    <svg class="w-6 h-6 text-yellow-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z"/>
                    </svg>
                </div>
            </div>
        </div>

        <div class="bg-white rounded-lg shadow-md p-3 sm:p-4 lg:p-6">
            <div class="flex items-center justify-between">
                <div>
                    <p class="text-sm text-gray-600">Overdue Tickets</p>
                    <p class="text-3xl font-bold text-red-600">{{ $stats['overdue'] ?? 0 }}</p>
                </div>
                <div class="w-12 h-12 bg-red-100 rounded-full flex items-center justify-center">
                    <svg class="w-6 h-6 text-red-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z"/>
                    </svg>
                </div>
            </div>
        </div>
    </div>

    <!-- Tickets Table -->
    <div class="bg-white rounded-lg shadow">
        <div class="p-6 border-b border-gray-200">
            <h3 class="text-lg font-semibold text-gray-900">All Tickets</h3>
        </div>
        <div class="p-6">
            @if(isset($tickets) && $tickets->count() > 0)
                <div class="overflow-x-auto">
                    <table class="min-w-full divide-y divide-gray-200">
                        <thead class="bg-gray-50">
                            <tr>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Ticket</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">User</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Priority</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Status</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Category</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Created</th>
                                <th class="px-4 py-2 text-left text-[11px] font-medium text-gray-500 uppercase tracking-wider">Actions</th>
                            </tr>
                        </thead>
                        <tbody class="bg-white divide-y divide-gray-200">
                            @foreach($tickets as $ticket)
                                <tr class="hover:bg-gray-50">
                                    <td class="px-6 py-4 whitespace-nowrap">
                                        <div>
                                            <div class="text-sm font-medium text-gray-900">{{ $ticket->ticket_number }}</div>
                                            <div class="text-sm text-gray-500">{{ Str::limit($ticket->title, 50) }}</div>
                                        </div>
                                    </td>
                                    <td class="px-6 py-4 whitespace-nowrap">
                                        <div class="text-sm text-gray-900">{{ $ticket->user->name }}</div>
                                        <div class="text-sm text-gray-500">{{ $ticket->user->email }}</div>
                                    </td>
                                    <td class="px-6 py-4 whitespace-nowrap">
                                        <span class="inline-flex px-2 py-1 text-xs font-semibold rounded-full
                                            {{ $ticket->priority === 'urgent' ? 'bg-red-100 text-red-800' : ($ticket->priority === 'high' ? 'bg-orange-100 text-orange-800' : ($ticket->priority === 'medium' ? 'bg-yellow-100 text-yellow-800' : 'bg-green-100 text-green-800')) }}">
                                            {{ ucfirst($ticket->priority) }}
                                        </span>
                                    </td>
                                    <td class="px-6 py-4 whitespace-nowrap">
                                        <span class="inline-flex px-2 py-1 text-xs font-semibold rounded-full
                                            {{ $ticket->status === 'resolved' ? 'bg-green-100 text-green-800' : ($ticket->status === 'open' ? 'bg-blue-100 text-blue-800' : ($ticket->status === 'pending' ? 'bg-yellow-100 text-yellow-800' : 'bg-gray-100 text-gray-800')) }}">
                                            {{ ucfirst($ticket->status) }}
                                        </span>
                                    </td>
                                    <td class="px-4 py-2.5 whitespace-nowrap text-xs text-gray-900">
                                        {{ ucfirst($ticket->category) }}
                                    </td>
                                    <td class="px-4 py-2.5 whitespace-nowrap text-xs text-gray-500">
                                        {{ $ticket->created_at->format('M d, Y') }}
                                    </td>
                                    <td class="px-4 py-2.5 whitespace-nowrap text-xs font-medium">
                                        <div class="flex space-x-2">
                                            <a href="{{ route('admin.support.tickets.show', $ticket) }}" class="text-blue-600 hover:text-blue-900">View</a>
                                            <a href="{{ route('admin.support.tickets.edit', $ticket) }}" class="text-indigo-600 hover:text-indigo-900">Edit</a>
                                            <form action="{{ route('admin.support.tickets.destroy', $ticket) }}" method="POST" class="inline" onsubmit="return confirm('Are you sure you want to delete this ticket?')">
                                                @csrf
                                                @method('DELETE')
                                                <button type="submit" class="text-red-600 hover:text-red-900">Delete</button>
                                            </form>
                                        </div>
                                    </td>
                                </tr>
                            @endforeach
                        </tbody>
                    </table>
                </div>

                <!-- Pagination -->
                <div class="mt-6">
                    {{ $tickets->links() }}
                </div>
            @else
                <div class="text-center py-12">
                    <svg class="mx-auto h-12 w-12 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12h6m-6 4h6m2 5H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"/>
                    </svg>
                    <h3 class="mt-2 text-sm font-medium text-gray-900">No tickets found</h3>
                    <p class="mt-1 text-sm text-gray-500">Get started by creating a new support ticket.</p>
                    <div class="mt-6">
                        <a href="{{ route('admin.support.tickets.create') }}" class="inline-flex items-center px-4 py-2 border border-transparent shadow-sm text-sm font-medium rounded-md text-white bg-blue-600 hover:bg-blue-700">
                            Create New Ticket
                        </a>
                    </div>
                </div>
            @endif
        </div>
    </div>
</div>
@endsection