@extends('layouts.admin') @section('title', 'SLA Management') @section('content')

SLA Management

Manage Service Level Agreements for tickets

@if(isset($slaStats) && is_array($slaStats))

Within SLA

{{ $slaStats['within_sla'] ?? 0 }}

Breached SLA

{{ $slaStats['breached_sla'] ?? 0 }}

Overdue

{{ $slaStats['overdue'] ?? 0 }}

Total Tickets

{{ $slaStats['total'] ?? 0 }}

@else

No SLA statistics available.

@endif
@endsection